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Shipping Policy

1. Order Processing Time:
All orders are processed within 1-3 business days. Orders placed on weekends or holidays will be processed the next business day. You will receive a confirmation email once your order is processed.

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2. Shipping Methods:
We offer various shipping options to suit your needs:

  • Standard Shipping:

    • Delivery in 5-7 business days within the U.S.

    • Ideal for budget-conscious customers.

  • Expedited Shipping:

    • Delivery in 2-3 business days.

    • Recommended for urgent orders.

  • International Shipping:

    • Delivery times vary based on location.

    • Please note that customs processes may cause delays.

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3. Shipping Costs:
Shipping costs are calculated at checkout based on:

  • Selected shipping method

  • Total weight of your order

  • Destination

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4. Free Shipping:
Enjoy free standard shipping  within the U.S. 

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5. Order Tracking:
Upon shipment, you’ll receive an email with a tracking number. You can track your package through our website or directly on the carrier's site.

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6. Delivery Issues:
If your package is delayed, lost, or damaged:

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7. International Shipping Details:

  • Customers are responsible for any customs duties, taxes, or fees incurred.

  • We recommend checking your country’s import regulations before placing an order.

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8. Returns and Exchanges:
For information on returning or exchanging items, please refer to our Returns Policy. Items must be returned in original condition within 30 days of receipt.

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9. Customer Support:
Our customer service team is here to help! For questions or concerns about your order or shipping, please email us at cleyvaluesvip10@gmail.com.

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10. Changes to Orders:
If you need to make changes to your order (like shipping address or items), please contact us as soon as possible. Changes can only be made before the order is processed.

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11. Holidays and Peak Seasons:
During holidays or peak seasons, shipping times may be extended. We recommend placing orders early to ensure timely delivery.

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12. Packaging:
We take care to package your items securely to prevent damage during transit. If you receive a damaged item, please contact us immediately.

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